950ok Privacy Policy

1. What Information We Collect

During registration and use of services on the 950ok platform, we may collect the following types of information:

1.1 Information You Provide Directly

• Full name, date of birth, and nationality
• Email address
• Mobile number (for contact and verification)
• Residential address
• Payment information — bKash, Nagad, Rocket, Upay, or bank account details
• National ID card or passport information for identity verification (as part of the KYC process)

1.2 Automatically Collected Information

• IP address and device identifier information
• Browser type and version
• Operating system
• Date and time of site visits
• Page browsing history and session data
• Login and logout time information
• Gaming activity and transaction history

1.3 Information Received from Third Parties

Where necessary, we may collect information through our trusted partners or government agencies for the purpose of identity verification, fraud prevention, or ensuring responsible gaming. Such collection is always carried out in compliance with applicable law.

2. How We Use Your Information

950ok uses your information only for specific and legitimate purposes. The main purposes for which we use your information are outlined below:

• Account Management: To create, verify, and manage your account.
• Service Delivery: To provide gaming services, bonuses, promotions, and rewards.
• Payment Processing: To securely complete deposit and withdrawal transactions.
• Identity Verification (KYC): To ensure account security and prevent fraud.
• Customer Support: To resolve issues via 24/7 live chat and email.
• Responsible Gaming: To monitor user behavior and help prevent excessive gaming.
• Legal Compliance: To meet applicable legal and regulatory requirements.
• Marketing Communications: To send promotional information and offers with your consent (you may opt out at any time).
• Platform Improvement: To analyze user experience and improve our services.

3. Information Storage and Security

The security of your personal information is our top priority. 950ok takes the following technical and organizational measures:

• SSL Encryption: All our data transmissions are secured by SSL (Secure Socket Layer) technology.
• Encrypted Database: Sensitive information is stored in encrypted form.
• Access Controls: Only authorized personnel can access your information.
• Regular Security Reviews: Our systems undergo regular security audits.
• Firewall Protection: Advanced firewall measures are maintained to prevent unauthorized access.

3.1 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for the period required by law for legal, regulatory, and dispute resolution purposes. Once the need for retention has ended, information is securely deleted or anonymized.

4. Sharing Information with Third Parties

950ok does not sell your personal information or disclose it to third parties for commercial purposes. However, limited sharing may occur in the following circumstances:

• Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and bank service providers.
• Identity Verification Services: With trusted verification services for KYC and fraud prevention.
• Technology Partners: With technology service providers who assist in operating and maintaining the platform, and who work under strict confidentiality agreements.
• Legal Requirements: In response to court orders, government laws, or valid requests from regulatory authorities.
• Business Transfers: In the event of a merger or acquisition, you will be notified in advance.

All third-party partners are required to comply with our privacy standards and may not use your information for their own purposes.

5. Cookies Policy

The 950ok website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help the website remember your preferences and activity.

5.1 Types of Cookies We Use

• Essential Cookies: Essential for core website functionality (login sessions, security). These cannot be disabled.
• Functionality Cookies: Improve your browsing experience by storing your language preferences and login information.
• Analytics Cookies: Used to analyze site traffic and user behavior in order to improve our services.

5.2 Managing Cookies

You can control or delete cookies by changing your browser settings. Please note that disabling essential cookies may affect some important site functionality. Continued use of the 950ok platform will be taken as your consent to the use of cookies.

6. Your Rights

As a user of our platform, you have the following rights over your own personal information:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to Restrict Processing: The right to request that processing of your information be limited for specific purposes.
• Right to Portability: The right to receive your information in a structured format.
• Right to Object: The right to object to marketing communications or certain types of processing.
• Right to Withdraw Consent: The right to withdraw consent at any time for information processed on the basis of consent.

To exercise these rights, please contact us by email at: [email protected]. We will review your request and respond within the specified timeframe.

7. Protection of Minors

The 950ok platform is intended for users aged 21 and above only. We do not knowingly collect any personal information from minors. Age verification is a mandatory step in our registration process.

If a minor has accidentally registered on our platform, a parent or legal guardian should contact us. We will promptly delete the relevant information and close the account.

8. Changes to This Policy

950ok reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you in the following ways:

• By publishing a special notice on the website
• By sending a notification to your registered email address
• By updating the "Last Updated" date at the top of this page

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We therefore recommend that you review this page regularly.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please do not hesitate to contact us. Our team is always ready to assist you.